Where We Ship
We currently ship within Canada and the US, including Alaska, Hawaii, and U.S. Territories.
Additionally, we now ship to these international locations:
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Shipping Times and Cost
We offer FREE standard shipping in Canada and the US for all orders of $75 or more (before taxes and shipping, and after discounts). For all other orders and express options, please refer to the rate table below.
| Standard Shipping, orders CAD $75+ | Standard Shipping, orders less than CAD $75 |
Expedited Shipping, 2-6 business days* |
Express Shipping, 1-4 business days* |
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| Canada, Ontario and Quebec | Free | CAD $4.95 | CAD $7.95 | CAD $11.95 |
| Canada, other provinces and territories | Free | CAD $12.95 | CAD $12.95 | $25 |
| USA | Free | CAD $12.95 | CAD $12.95 | n/a |
* Please note, delivery standards vary by destination. Shipments to Nunavut, Yukon, and Northwest Territories may take up to three weeks to arrive.
International Shipping Rates
| Destinations | Standard Air (1-3 weeks) |
| Australia, Japan, New Zealand, Singapore | CAD $59 |
| All other locations | CAD $39 |
Carrier
Canada
Depending on your location, we may ship your parcel via Canada Post or FedEx. If you have a strong carrier preference, please indicate it in the comment box during Checkout, and we’ll do our best to accommodate your request.
United States
We use Canada Post to ship all US orders. In the United States, Canada Post shipments are handled by the USPS.
International
Orders going out to other locations will be shipped by carriers of choice based on the specific destination. All orders are trackable and insured. Please note, customs fees and duties are not included in the shipping cost and may be levied by your country.
Order Processing Times
Orders can take up to 2 business days to be processed and shipped. You will receive a shipping confirmation via email once your order has shipped.
“Return to Shipper” Policy
It is the responsibility of the receiver (or if bought as a gift, the buyer) to notify the shipping carrier (Canada Post or USPS) of any changes to the delivery, such as a request to hold the package at a nearby Canada Post or USPS location for pick up or request a vacation hold if the receiver is out of town and needs the package delivered at a later date.
If a package is returned to us because the shipping carrier was unable to deliver the package within a required timeframe, the customer will have the option to pay the full (non-promotional) shipping cost to have the order shipped again or cancel the order which is subject to a 15% restocking fee. If the item goes unclaimed for more than three weeks, we will cancel the order without a refund.