Where We Ship
We currently ship within the entire USA, including Alaska, Hawaii, and U.S. Territories.
For Canadian orders, please visit AYRLuxe.ca
Shipping Cost
Please refer to the rate table below for complete rate details:
| Destination | Orders $99+, Expedited |
Orders under $99, Expedited |
|---|---|---|
| USA: Contiguous |
Free | $5.95 |
| USA: Alaska, Hawaii, U.S. Territories |
Free | $12.95 |
| Canada |
Shop at ayrluxe.ca |
Refunds and price adjustments may affect shipping costs charged to the customer.
Shipping Times
Here are approximate delivery standards:
USA
- Expedited – 3 to 12 business days. This is mostly affected by how far you are from the East Coast and whether you’re in a large metropolitan area or a more remote location;
- Express – Due to COVID-related delays, we cannot guarantee on-time delivery, therefore this option is not available at this time.
Order Processing Times
Orders can take up to 2 business days to be processed and shipped. You will receive a shipping confirmation via email once your order has shipped.
“Return to Shipper” Policy
It is the responsibility of the receiver (or if bought as a gift, the buyer) to notify the shipping carrier of any changes to the delivery, such as a request to hold the package at a nearby carrier location for pick up or request a vacation hold if the receiver is out of town and needs the package delivered at a later date.
In case of unreasonable delays, please contact us in a timely manner so that we may file a claim on your behalf. Please note, most carriers have a 60-day limit for claims.
If a package is returned to us because the shipping carrier was unable to deliver the package within a required timeframe, the customer will have the option to pay the full (non-promotional) shipping cost to have the order shipped again or cancel the order which is subject to a 15% restocking fee. If the item goes unclaimed for more than three weeks, we will cancel the order without a refund.