Where We Ship
We currently ship within the entire USA, including Alaska, Hawaii, and U.S. Territories.
For Canadian orders, please visit AYRLuxe.ca
Additionally, we also ship to these international destinations:
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Shipping Cost
Please refer to the rate table below for complete rate details:
| Destination |
Orders $99+, |
Orders under $99, Expedited |
Express |
|---|---|---|---|
| USA, Contiguous |
Free | $5.95 | n/a |
| USA, Alaska and Hawaii |
Free | $12.95 | n/a |
| Canada |
Shop at ayrluxe.ca | ||
| Australia, Japan, New Zealand, Singapore |
$59 | $59 | n/a |
| All other locations |
$39 | $39 | n/a |
Refunds and price adjustments may affect shipping costs charged to the customer.
Shipping Times
Here are approximate delivery standards:
USA
- Expedited – 4 to 14 business days. This is mostly affected by how far you are from the East Coast and whether you’re in a large metropolitan area or a more remote, smaller location;
- Express – Due to COVID-related delays, we cannot guarantee on-time delivery, therefore this option is not available at this time.
International
Most shipments arrive within 1-3 weeks to international locations. Please note, local COVID-related precautions may delay your package.
Order Processing Times
Orders can take up to 2 business days to be processed and shipped. You will receive a shipping confirmation via email once your order has shipped.
“Return to Shipper” Policy
It is the responsibility of the receiver (or if bought as a gift, the buyer) to notify the shipping carrier of any changes to the delivery, such as a request to hold the package at a nearby carrier location for pick up or request a vacation hold if the receiver is out of town and needs the package delivered at a later date.
In case of unreasonable delays, please contact us in a timely manner so that we may file a claim on your behalf. Please note, most carriers have a 60 day limit for claims.
If a package is returned to us because the shipping carrier was unable to deliver the package within a required timeframe, the customer will have the option to pay the full (non-promotional) shipping cost to have the order shipped again or cancel the order which is subject to a 15% restocking fee. If the item goes unclaimed for more than three weeks, we will cancel the order without a refund.
